Of course, this feature can only work seamlessly when recipients have not already opened the original email. With millions of users with mailboxes in Office 365, we're now able to improve upon that feature by performing the recall directly in the cloud in Office 365 mailboxes, so it doesn't matter which email client the recipient uses, the recall takes place in their Office 365 mailbox, and when their client syncs their mail, the message is gone.” Part of the problem is that the recall is client-based, and the recall can only happen if the recipient also uses Outlook.
#HOW TO RECALL A MESSAGE IN OUTLOOK 365 WEBMAIL WINDOWS#
“The Outlook for Windows Message Recall feature is extremely popular with users, yet it doesn't always work so well. The roadmap entry for Microsoft 365 says about the upcoming feature: Unfortunately, this feature only works when both senders and recipients are within the same organisation and also using Outlook combined with an Exchange server or an Office 365 email account.
This has proved very popular with users, because it enables them to correct incorrect information or add missing details, such as when they forget to add an attachment. Users are then given a choice of deleting unread messages or replacing them with a different message. This can be accessed on the email action menu of Outlook by selecting the “Recall this email…” option. Users can choose to recall any message that has not yet been opened by recipients. The Office 365 team at Microsoft is looking to enhance the company’s hosted cloud email service aimed at businesses, Exchange Online, by adding a message recall feature.Ī similar feature is already available to users of recent versions of Microsoft Outlook.
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